В субботу обсудим, всегда ли клиент прав:
- How would you define a 'customer'?
- What is service industry for you?
- Do you think that salesmen can be too insolent?
- What do you think about salesmen (or saleswomen) in Russia?
- Has client service become better for last 10 years?
- Do customers behave inappropriately sometimes? In which cases?
- What difficulties does a seller face? Describe some.
- Should clients think about seller’s life and his difficulties?
- Have you ever worked in a service industry? Tell about your experience.
Первое посещение - БЕСПЛАТНОЕ
Одно посещение - 600 р.
Абонемент на 5 посещений - 2400 р.